The ASSIST FM annual conference delivered an emotional punch to delegates in Glasgow yesterday (May 15th) with a series of presentations looking at mental health, resilience, and teaching early years children how to cook.
Nicky Joiner, chair of the organisation that supports FM providers working across Scotland’s 32 local authorities, welcomed catering and cleaning teams, as well as suppliers to a packed Crowne Plaza Hotel.
Former chair Chris Ross was this year’s conference host, kicking off the programme with Jack Nolan, who told his own story of low self-esteem and a later bipolar diagnosis before discovering a calling in inspiring others to overcome their own anxieties. He told his audience to treat struggles and setbacks not as barriers but as opportunities to grow.
The conference then heard about an early years programme in East Renfrewshire that is teaching very young children about healthy eating, fruit and vegetables, hygiene, and sharing stories.
Called Mini Master Chefs, the early years programme signed up ten nurseries initially, later expanding to take in a further 26, after winning funding from the local health and social care partnership and support from campaign group Nourish.
Five children from Overlee dressed in chef’s whites and black-and-white check hats came on stage with headteacher Ana Castro and catering manager Beth Hilton to join the presentation.
Ana said all 50 children at the nursery had participated in the programme, getting the chance to taste new vegetables and fruit, learning to slice and dice, and were guided through recipes to make dishes such as Vegetable Cheesy Pancakes.
When the children were asked their favourite they said pizza, though Ana assured everyone the recipe included lots of vegetables.
Professor Don Bundy talked about the international School Meals Coalition of 108 countries, all of which had recognised the value of investing in school meals programmes. He said there was overwhelming evidence that these influenced children’s educational at school, benefited their health in later life and supported farmers.
He pointed out that the UK had not yet signed up the coalition, even though it had a long history of school meal provision and could contribute a lot of experience and expertise.
He said there was a ‘drop in’ session planned at Westminster to persuade MP’s of the value of signing up to join the coalition.
And the day’s conference session concluded with Aaron Phipps the Paralympian, who told the story of how meningitis had meant his legs had had to be amputated at the knee when he was just 15.
He spoke about his reaction to such a massive setback in life, and how he had set himself a series of challenges, in the course of which he won a gold medal for Team GB at wheelchair rugby and then became the first double amputee to climb Mount Kilimanjaro unaided.
He concluded that, after much reflection, his was less a tale of self-reliance and resilience but more one of knowing when to accept the support, love and encouragement he got from family and friends.
The ASSIST FM 2023 conference was held on Thursday 18th-19th May at The Hilton Hotel in Glasgow. The two day event was extremely successful and well attended by 28 Local Authority council delegates, guests, speakers, suppliers and our loyal partners. The Conference theme was ‘What’s your reality?’ looking into the future of the facilities management industry and really delving deep into the reality of what the future holds.
Chris Ross, ASSIST FM Chair stated, ‘It was a wonderful two days to catch up with colleagues, suppliers and reflect upon the incredible achievements of Local Authority service providers in Scotland. The conference was a real opportunity to hear from some inspirational speakers on a wide range of topics, operational matters to the wider national agenda. Our wide and varied range of suppliers this year added real innovation to the public sector, rounded off by a wonderful events reception to award those public sector heroes!
The Conference had 55 exhibitors, 15 who are long time partners, 37 recurring suppliers and 3 brand new ones. The seminar sessions led by past Chair Keith Breasley and included talks from Brian Costello at Headstrong and Gordon McIntyre from Hospitality health talking about the importance of mental health in the workplace. We heard from Public Sector Alliance, Keep Scotland Beautiful and the Cleaning and Hygiene Suppliers Association and many more. Keynote speaker Cor Hutton wowed the room with her inspiring story and left everyone on a high!
ASSIST FM held a competition this year which determined the menu at The Hilton Hotel conference gala dinner – Local Authority Cook of the year. The competition allowed 6 Local Authorities to compete at The Braehead Cook School in March, where Willie Pike and Bruce Sangstar judged the 6 applicants and whittled the number down to three – Best starter, main and dessert, who all competed in the final at The Hilton and the winner was announced at the evening gala dinner. The winner of the competition was Nicola Arnold from Edinburgh Council.
The Gala Dinner included 10 National Awards. Hosted by ASSIST FM’s very own Keith Breasley:
Outstanding Contribution to Cleaning Sponsored by GT Cleaning The winner was Stirling Council
Outstanding Contribution to Catering Sponsored by CRB Cunningham The winner was Shetland Council
Outstanding Contribution to FM Services Sponsored by Alliance Catering Equipment & Disposables The winner was Edinburgh City Council
Local Authority Innovation Award Sponsored by James Scott & Sons The winner was West Lothian
Climate Initiative Award Sponsored by Muller Milk and Ingredients The winner was West Lothian
Digital and Technology Award Sponsored by Tropical Ice The winner was West Lothian
Community Focus Award Sponsored by McCain Foods The winner was Argyll and Bute Council
Supplier of The Year Sponsored by ASSIST FM The winner was Nilfisk
Grab and Go Award Sponsored by Brakes The winner was East Renfrewshire Council
Local Authority Cook of the Year Sponsored by Muller Milk and Ingredients First Place – Nicola Arnold, Edinburgh Council Second Place – Martyn Cuthbert, East Ayrshire Council Third Place – Jamie Kimmett, Stirling Council
We then enjoyed a night full of fun – ABBA tribute band, Voyage followed by a DJ. Everyone danced the night away.
Here are some quotes from the attendees: “It was invaluable to participate in Assist FM’s conference in Glasgow last week. IFAN is very grateful indeed for all the support we received.” Maria Marshall – Independent Food Aid Network – ASSIST FM 2023 Charity Partner
“We had such an incredible time at the ASSIST FM conference. It was a key opportunity for us to promote our School Plates programme in Scotland and THE place to network and be informed on current issues facing local authorities in Scotland.” ProVeg – First time supplier
For the first time we have created a stand-alone website for the ASSIST FM Conference – www.assistfmconference.co.uk
Please visit it for more information about 2018’s Conference.The 18th ASSIST FM Conference takes place in Glasgow on 23-24 August 2018, with an exhibitor set up day on Wednesday 22 August. This year for our conference there is an ‘Agents of Change’ theme and we will be highlighting speakers relevant to the ‘Year of Young People’ who are our future Agents of Change!
We will also have our supplier exhibition and ASSIST FM National Awards:
ASSIST FM Scottish School Cook of The Year
BEBL School Award Winners
ASSIST FM Catering Team of The Year
ASSIST FM Cleaning Team of The Year
ASSIST FM School Crossing Patroller of The Year
ASSIST FM Janitor or Caretaker of the Year
ASSIST FM Making A Difference Award
ASSIST FM National Chair Award
Keep watching the Conference website for further details on speakers, and conference content.
The 2007 ASSIST Conference was deemed a great success by exhibitors and delegates alike.
Here are some of the comments:
Alan Brown, Ideal Services – ‘It was the best Conference yet!’
David Scialfe, AG Barr – ‘The exhibition has been great’
Charles Cooper, Jiffy Trucks – ‘Thank you for a superb event’
Michael Boyd, Meiko – ‘I expect places will be taken up quite early for next year’
Rachel Brown, Green Gourmet – ‘We had a great conference and…were able to speak to most of the Scottish authorities about our new products’
Fergus Chambers, Director, Glasgow Direct Care Services – The programme was excellent and some of the speakers were quite superb’
Margaret Gilmour, Service Manager, Stirling Council – ’It was an excellent event. The speakers on day two were especially good’The 2007 ASSIST Conference theme was The Big Picture and the speakers certainly made delegates think about some of the bigger issues. Our keynote speaker Colin Mair, Chief Executive of the Improvement Service, raised some important issues for local government in the future.
Adam Ingram, Minister for Children and Early Years, outlined some of the elements that will make up the Schools (Health Promotion and Nutrition) Scotland Act.
Simon Miller, from Best Foot Forward, gave us some interesting examples of carbon foot printing within organisations, and what climate change means for the planet.
Patrick Tansey motivated the delegates to smile through their working day. Hands up …who is still laughing like Muttley?On the second day we had an entertaining and enlightening talk from Colin Ransom on the Sunderland Council experience. Bill McGregor gave us the view from the Headteacher, whilst our final speaker, Gordon MacMillan (‘The Deliverer’) showed how obesity could be tackled outside of the school gates with the MEND Programme. The ASSIST Chair Award went to Robin Gourlay, of East Ayrshire Council, for his work on the introduction of organic food and for representing Scottish Local Authorities in such a positive light. The exhibition was a great success with 14 new suppliers attending. One of the newcomers, Innocent Smoothies, won the Best Stand award. All in all, a very successful conference. The ASSIST Committee would like to thank all delegates and suppliers for taking part.
ASSIST FM, along with Hobart UK and Brakes Scotland, masterminded a plan to reduce the food wastage from this year’s exhibition, and really help out a local organisation, Lanarkshire Community Food & Health Partnership, in the process.
Exhibitors at the ASSIST FM Conference Exhibition this year were encouraged to place any dry, chilled or frozen goods that were not used during the exhibition at designated areas in the exhibition hall so that they could be donated to local charity where the left-over food would then be donated to foodbanks across Lanarkshire.
A big thank you goes to Roger Kellow of Hobart UK for organising such a great and simple initiative that helps the people who need it most and reduced unnecessary food wastage!
The 2008 ASSIST Conference was deemed the best yet by exhibitors and delegates alike. Here are some of the comments:
Charles Cooper, NEC Trailers – ‘a great exhibition, we should do some good business from it’
Bruce Geary, Clackmannanshire Council – ’The speakers were superb’
Tom Carlton, Muller – ‘A most enjoyable conference’
Bill Kennedy. Tayside Contracts – ‘It was obvious that there was a lot of hard work put in. The conference was excellent’
The Conference theme was ‘The Final Frontier’ and although Mr Spock didn’t appear and the Chair of ASSIST, Catherine Nelson, did not get beamed up by Scotty there was a lot to talk about. Keynote speaker Lady Marie Stubbs was both thought-provoking and highly entertaining. Alastair MacNish was as controversial as usual as he spelt out his own thoughts on the Concordat. Iain Ramsay told the conference about the changes at Learning and Teaching Scotland and Fergus Chambers gave a very illuminating talk on the catering operation at the Beijing Olympics as well as plans for the 2014 Commonwealth Games in Glasgow. On the second day workshops took place with Gordon MacMillan, Charlie MacLean Bristol and Diane Leask. Toni McIlindon brought us up to date on legal implications for 2008/2009 and the conference was brought to an end by Mo Shapiro who made us all imagine problem people as dots in the distance. The exhibition was a great success with 11 new suppliers attending. 3663 won the Best Stand award. The ASSIST Chair Award went to Anne Lennie, of the City of Edinburgh Council, for services to the industry and The ASSIST Best Achiever Award was given to St Margaret’s Academy in Livingston. Andrea Bradley collected the award on behalf of the school. A terrific conference once again and the ASSIST Committee would like to thank all delegates and suppliers for taking part.
Another well received conference – hailed as the best yet!
Many had thought that the 2008 Conference was the best for a number of years but it was surpassed by the 2009 Conference. The quality of speakers was superb, marshalled well by the returning MC for the event, Adrienne Lawler. The keynote speaker was Lord Digby Jones and he did not disappoint. Speaking without notes he held the audience captivated with his thoughts about the ‘growing apartheid ‘between the public and private sectors. Mark McAteer of The Improvement Service followed Lord Jones with his own view on the changes that are necessary amongst local authorities, and provided some extremely sobering predictions about future local government funding. Pat Watters, Chair of COSLA, gave an update on the Concordat and his view on the issues that were the most important to the ASSIST membership. Verner Wheelock gave an in depth and fascinating talk on his views that concluded that all nutritional information was misleading at best and at worst was wrong. Nigel Risner completed day one and was roundly regarded as one of the best motivational speakers that the audience had ever heard.
The exhibition on day one was extremely well attended and 11 new suppliers were on show. Day two started with the ASSIST AGM, at which Ken Campbell was unanimously voted Chair of the Association. Ronnie Dinnie was voted on as Vice Chair. Shona Grant from Fife was welcomed onto the committee. Lindsay Graham of Redbrook Garve gave a talk about the Midlothian schools Pilot scheme that empowers the pupils to register their opinions on schools/meals, etc. She was followed by Jamie Maxton who outlined his thoughts on the future political landscape for Scotland and how this might affect the councils. Bill Kennedy introduced the School Cook of the Year scheme – SCOTY – and showed the benefit that Tayside Contracts have had from taking part. And finally Fergus Chambers came back to the conference a year on from his talk on Direct and Care Services becoming an LLP to give an update on Cordia and how well the transition has gone. His talk was, as always, extremely informative and entertaining. The awards this year were as follows:
ASSIST Chair award – Fife Council (for their apprenticeship scheme)
ASSIST Best Achiever award – Alison Sinclair, Tayside Contracts (Alison was runner up in SCOTY and her dessert was produced for the Gala Dinner)
ASSIST Best Stand – Green Gourmet
The Committee would like to thank Catherine Nelson for her tenure as Chair of ASSIST. Catherine has represented the Association vigorously and effectively and her efforts are very much appreciated.
30th & 31st August Glasgow Caledonian UniversityThis year’s Conference was held in Glasgow and saw the best turnout of delegates yet. The suppliers were delighted with the time they got to spend with the delegates. Many said it was the best ASSIST exhibition yet. The theme for the 2012 Conference was ‘Open to Change’ and the delegate sessions and exhibition were held at Caledonian University for the first time. Thanks go to our speakers;
Paul Jukes, Executive Director of Environmental Services, North Lanarkshire Council
Diane Leask, Quality Improvement Officer, East Renfrewshire Council
Andrew Dickson and Clare Ollerenshaw of Zero Waste Scotland
Gary Ennis of NSDesign
James Allred Marketing Manager of Unilever Food Solutions
Magnus Mcfarlane Barrow, CEO of Mary’s Meals
Colin McLeod of Tree of Knowledge
There were 49 exhibitors, eight of whom were at ASSIST for the first time. Craig Stevenson MD of Braehead Foods was awarded with the Chair Award for services to the industry. Green Gourmet won the award for best stand. The inaugural ASSIST Scottish School Cook of The Year prizes were also awarded at the dinner with Norrie Scott, Catering Manager of Perth High School, winning the accolade of our first ever School Cook of The Year. Congratulations to him and all our other competitors (see separate post on ASSIST Scottish School Cook of The Year )
ASSIST CONFERENCE 2013 – TALKING HEADS29-30 August – Caledonian University, GlasgowThis years ASSIST conference, sponsored by Muller Wiseman, will be held in Glasgow for the third year running. The venue for the Conference and Exhibition is Glasgow Caledonian University. The theme for this year’s conference is ‘Talking Heads’.Conference Delegates will be coming from councils all over Scotland from Highland and Moray in the north to the Scottish Borders in the south, and will include the decision makers for purchasing FM related products. As Bill Kennedy, National Chair of ASSIST states, ‘Our theme for the Conference this year is ‘Talking Heads’ – one of the key objectives for ASSIST is to generate discussion and information-sharing between councils – we are not in competition with each other and we need to share best practice and lessons learned. That’s what the launch of our Scottish School Meals site has been all about. It is really important for each authority to look at ways it can improve its service, even when budgets are being cut. Marketing is an important part of that mix.’This year ASSIST has great mix of speakers including Rory Mair, Chief Executive Officer, COSLA, David Mories from The Glasgow 2014, Commonwealth Games organisation, Elsie Downham of The Soil Association, Colin Mair, Chief Executive Officer of The Improvement Service, Marie-Claire James of The Federation of Chefs Scotland, and James Anthony. Each of our speakers will give their own individual takes on what the delegates can do to develop their business. We purposely invited key influencers from government and local authorities this year to give us their take on the future of Facilities management within Scottish local authorities. Bill goes on to say, ‘ASSIST as an organisation was established to create and present a shared voice on all matters relating to Facilities Management throughout Scotland’s 32 local authorities. The organisation is even more important today than ever. As it is a difficult year for council finances we have frozen our delegate fee at £95, thanks in part to sponsorship from Muller Wiseman, and our exhibitors. We work closely with all our suppliers and our exhibition this year will have 46 stands. All will be exhibiting products that fit our members specifications, and some have created products specifically for our market.’The format for the conference will remain as in past years with the supplier exhibition taking place on Day One.
Bill Kennedy is keen that ASSIST continues to address important issues for all its members. ‘This year we will be launching a major Commonwealth Promotion as well as highlighting updates to our website, running a third Scottish School Cook of The Year promotion, and introducing a new ASSIST Awards scheme for Scotland.There will be three awards at this year’s conference:
ASSIST Chair Award – last year’s winner was Craig Stevenson of Braehead Foods, for services to industry and continued support of ASSIST.
ASSIST Scottish School Cook of The Year – last year won by Norrie Scott of Tayside Contracts.
ASSIST Best Stand – last year won by Green Gourmet. The ASSIST website is www.assistfm.comThe School meals site is at www.scottishschoolmeals.co.ukIf you wish to contact ASSIST please email: info@assistfm.com or call Alan Cunningham for more information on 07768 584517.
ASSIST’s 15th annual Conference was roundly received as the best conference ever.
Bill Kennedy, passing on the National Chair position to Alistair McIntyre of the Scottish Borders stated, ‘I’m proud of our services and also I’m proud of what ASSIST has achieved over the last 15 years. In the last three years under my tenure we have seen the launch of our consumer facing website, www.scottishschoolmeals.co.uk. We have put on some great promotions such as ‘The Culinary Games’, ‘Scottish School Meals Week‘ and this year’s ‘Year of Food and Drink’ promotion with Education Scotland and The Scottish Food and Drink Federation. ASSIST is more important today than ever. ASSIST is the national voice for our services, and we have become a real conduit between government agencies and local authorities.’
Speakers at the Conference were, Gavin Stevenson, CEO Dumfries & Galloway Council, Pete Ritchie, Director, Nourish Scotland, Fergus Chambers, Past National Chair ASSIST FM, Cyrus Todiwala, Chef Patron of Cafe Spice Namaste, Myles Bremner, Director, School Food Plan, Lesley Kirkwood, HNI, Rachel McAdams, NHS Scotland and Gary Ennis, of NS Design, Gavin Stevenson spoke about his vision for Dumfries & Galloway Council and the move to creating an enterprising focussed Department. Pete Ritchie, discussed the work of Nourish Scotland and paid particular credence to what was going on in Denmark. Fergus Chambers, walked us through the last 15 years with a personal and enjoyable take on past Conferences and initiatives. Cyrus gave an inspirational talk about using Scottish produce, and showed us why he has won many sustainable awards for his championing of British farmers. He also gave us a whirlwind talk about the cuisine of India – just don’t call it a curry anymore!
Myles Bremner, began day 2 with a discussion of the initiatives taking place in England and Wales, whilst Lesley Kirkwood shared information on the BEBL project, the importance of partnership working together and gave us an indication of what was happening with the forthcoming education Scotland showcase event at the SECC. Rachel McAdams discussed the evaluation of the impact of free school meals in the Primary 1-Primary 3 group. To finish the conference, Gary Ennis gave an interesting talk about the dangers of social media and pointed out how much more strict we are in Scotland over seemingly innocent tweets and posts. The Awards were given out at the Gala Dinner on the Thursday evening. Awards went to:
Best stand award – Love Joes
ASSIST Catering Team of The Year 2015, sponsored by UK Foodhall, was the team from the West End Campus, Dundee
The ASSIST Cleaning Team of The Year 2015, sponsored by Arrow Supplies, was Valley Primary School, Fife
The ASSIST CROSSING PATROLLER of The Year 2015 was Pearl Rendall of Aberdeen City Council.
The ASSIST Scottish School Cook of The Year was Helen Roebuck of Stirling Council
There were two National Chair awards for 2015 given to David Cochrane of HIT Scotland and Alan Cunningham of Totalize Media. This year’s exhibition was a great success with 52 exhibitors and a record number of delegates (188), and many suppliers have already asked to have stands reserved for next year!
Alistair McIntyre, the new national Chair of the organisation, summed up the conference thanking the superb speakers as well as the partner suppliers, and Conference sponsor Muller-Wiseman, for all their support. He laid out his plans for the next three years and stated. ‘One thing is for certain is that as an industry we have got many excellent dedicated staff who want to do their best for their local authority. And really that’s what ASSIST as an organisation wants too – we want to help our members – to give them information, and a sounding block to air their challenges, to give them opportunities to highlight their skill sets, and to shout about the successes that many of our organisations deliver. I hope and I am sure that the good work that ASSIST has done over the last 15 years will carry on for many years to come.’.
ASSIST Conference 25th/26th August 2016
Glasgow City Hotel and Grand Central Hotel, Glasgow
The annual conference will be held in Glasgow for a sixth year. The ASSIST Conference has become the premier Conference for FM suppliers within the Scottish Local authorities. The theme for the conference is ‘Innovation’ in keeping with the fact that it is The Scottish Government’s Year of Innovation. The format will remain as last year’s conference – with the supplier exhibition taking place on Day One from 12 noon to 4pm (in the Glasgow City Hotel Ballroom). The delegate sessions on Day One will take place in the Robert Burns Suite in the same hotel, whilst the delegate sessions on Day Two will be in the Grand Central Hotel. (The Glasgow City Hotel is situated at the following address – Cambridge Street Glasgow G2 3HN – website address; www.thehotelcollection.co.uk/hotels/glasgow-city-hotel We do hope that you will be able to join us at the ASSIST Conference 2016.
If you wish to attend as a delegate or as an exhibitor please contact alanc@totalizemedia.co.uk
The 18th Annual ASSIST FM Conference took place in the Hilton Glasgow on the 23rd and 24th August 2018 and it was the biggest conference yet with more delegates and suppliers attending than ever before.We kicked off our delegate seminars on Thursday morning with an opening address from ASSIST FM’s chair, Keith Breasley, welcoming delegates from all over Scotland to the conference. Our Keynote speaker Cleland Sneddon, CEO of Argyll & Bute Council who presented his vision for Argyll & Bute, how young people are at the heart of the council’s outcomes and what Argyll & Bute are doing to support young people to become agents for change. He also touched on national strategies, the role of Facilities Management and challenges for Facilities Management going forward.
Cleland Sneddon, CEO of Argyll & Bute Council
Cleland was followed by Maire McCormack, the Head of Strategy for the Commission for Children and Young People in Scotland who spoke about the rights of Scotland’s children and young people.Next up was the Better Eating Better Learning Innovation Award presentation where St. Ninian’s Early Years Centre from Prestwick, St. Joseph’s Primary from Clarkston and Holyrood Secondary School from Glasgow presented the winning initiatives they have undertaken to improve the health of their pupils.
Better Eating Better Learning Award Winners 2018
After the award ceremony, Brian Whittle, Conservative MSP took to the stage to discuss his thoughts on local food procurement, the impact of nutrition on attainment, nutritional education, and how this impacts on health inequalities.The last speaker of the day was Stuart Fenwick from Tree of Knowledge. With a lot of experience in sport and physical activity, Stuart encourages an internal competition to inspire people to constantly better their self. Expert in all things fun. Stuart believes that energy and enthusiasm are natural human habits that we need to re-engage with. It is of great personal reward to Stuart that he gets to try and encourage this each and every day and he challenged our delegates to do just that.The supplier exhibition on Thursday afternoon was our busiest ever, with 59 organisations presenting their innovative product ranges to the key decision-makers in facilities management.
Brian Whittle, MSP
Neil Durrant of Diversey said that “Personally this was one of the best exhibitions I have attended, from start to finish” and that “As a supplier I would say [the best things about the conference were] the large number of delegates attending. This provided us with the opportunity to interact with so many people in one place.”
Carianne De Koning of Argyll & Bute Council said that “the variety of suppliers was fantastic, and the stamp card was a great incentive to speak to most of them”. She also said that the main benefit of the conference to her was the ability “to connect with suppliers and also be inspired by new things and ideas”.
We finished off the day with our Awards Dinner on Thursday night, where Keith Breasley and sponsors from Muller Milk & Ingredients, Live Kitchen and McCain Foods presented the ASSIST FM awards to some very worthy winners.Our Friday morning seminar was opened by Laura Wilson, a Health and Nutrition Inspector from Education Scotland who shared findings of inspections over the last year. Laura also updated delegates on the development of a Self-Evaluation Framework for Food in Schools in Scotland and gave an overview of the recommendations and next steps for changes to the nutritional regulations for school food and drinks.After Laura Wilson, Rhys McCole, a Year of Young People 2018 ambassador and para-disabled boxer spoke to our delegates about his life and the importance of heathy eating and exercise. His speech was both entertaining and extremely humorous, as well as being very inspirational.Next up, our Inch by Inch For Scotland Chef and Presenter, Jordan Docherty, took to the stage to give an update on his work with Inch By Inch For Scotland over the past year and the impact it has had on his own life. There wasn’t a dry eye in the house! Jordan also received the Conference’s first standing ovation from all the delegates present.Jordan was followed by Alan Mawson from Dumfries & Galloway Council and Alan Cunningham of Totalize Media presenting their research project on how the Scottish School Meals service has changed over the last 15 years as well as the direction the service could take in the future.The last speaker of the day, and of the conference was Annie Lindsay of Tickety Boo Training, who motivated our audience to think positively and ‘delete’ negative thoughts.The ASSIST FM Conference 2018 was a great success and the feedback from our delegates, guests and suppliers echoed this. If you are interested in attending any future ASSIST FM Conferences, don’t hesitate to get in touch by contacting us here.
